Compliance Associate
Compliance Associate

The ideal candidate will be responsible for responding promptly to customer inquiries and complaints, ensuring compliance with laws and regulations, investigating and resolving product or billing issues, conducting regular audits, updating data privacy policies, and developing compliance controls to mitigate risks and maintain regulatory adherence
Hiring Now
Job Title: Compliance Associate
Experience: Fresher
Industry: IT-Software / Software Services
No. of Vacancy: 1
Salary: Negotiable
Job Type: Full Time
Time: 7 AM – 3 PM
Location: Kalopul, Kathmandu (Onsite)
Working Days: Sunday – Friday
About the Role
The Compliance Associate plays a vital role in ensuring that organization’s operations, products, and services adhere to all applicable laws, regulations, and industry standards. This position supports the Compliance team in implementing and maintaining effective compliance programs across the organization.
Responsibilities:
- Respond promptly to customer inquiries, complaints, and requests through various communication channels
- Communicate with customers and make sure everyone is aware of what they need to do to comply with laws and regulations.
- Investigate and troubleshoot customer issues related to products, services, or billing.
- Utilize product knowledge and problem-solving skills to resolve customer concerns effectively.
- Resolve billing inquiries and disputes.
- Stay up-to-date with changes in relevant laws, regulations, and industry standards.
- Ensure that Customer practices align with data protection laws and regulations.
- Review and update data privacy policies, procedures, and notices regularly.
- Conduct regular audits to identify potential weaknesses and noncompliance situations.
- Take action in dealing with noncompliance situations, creating realistic plans to overcome them.
- Develop and implement compliance policies, procedures, and controls to mitigate risks and ensure adherence to regulatory requirements
Requirements
- Bachelor’s degree in a relevant field
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Strong time management and organizational skills.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Proficiency in project management and organizational skills
- Continuous learning mindset and staying up-to-date with industry trends and regulatory changes
How to apply
To apply for this position, kindly fill up the application form or send an email to [email protected] with “Compliance Associate” in the subject line. In the email, make sure to include your resume (in PDF), salary expectations, and any additional information you would feel relevant for this role.
Apply Now
To apply for this job email your details to nisha.thapa@codavatar.tech