Customer Support Representative

Customer Support Representative

Customer Support Representative

Codavatar is an application (web/mobile) development firm that provides best-in-class solutions on the web, mobility, cloud, and more internet-based services. The candidate will be working for KrispCall, which is a virtual phone system for sales and business communications. For more details on KrispCall, please visit https://krispcall.com/.

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Job Title: Customer Support Representative
Experience: Freshers
Industry: IT-Software / Software Services
No. of Vacancy: 3
Salary: Negotiable
Job Type: Full Time
Time: morning shift (6am – 2am), night shift (10pm – 6am)
Location: Onsite
Working Days: 6 Days a week

Requirements

  • Provide exceptional customer service. 
  • Handle customer queries and issues. 
  • Maintain a professional and positive tone. 
  • Document and escalate issues. 
  • Collaborate and share knowledge.
  • Self-motivated with a proactive approach to work.
  • Excellent written communication

Responsibilities

  • Respond to customer inquiries regarding product’s services and features.
  • Troubleshoot and resolve issues.
  • Document and maintain records.
  • Escalate complex issues through support tickets.
  • Provide proactive support.

How to apply

To apply for this position, kindly fill up the application form or send an email to [email protected] with “Customer Support Representative” in the subject line. In the email, make sure to include your resume (in Word or PDF preferred), salary requirements, and any additional information you would feel relevant for this role.

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    Full Name*
    Email Address*
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    Drop your resume here:

    To apply for this job email your details to manu.shah@codavatar.tech